Welcome to Herschel Indonesia. By accessing or using our website and purchasing products through our online store, you agree to comply with these Terms of Service. Please read these terms carefully before using our website.

1. Registration

Certain services and features of our website may require you to register an account.

When registering, you agree to provide information that is true, accurate, current, and complete. If any of your registration information changes, please update your information or contact us at shop@herschel.co.id.

We reserve the right to modify registration requirements from time to time.

2. Eligibility to Purchase

To make purchases through our website, you may be required to provide personal information, including your real name, phone number, email address, and other information requested during checkout.

When placing an order, you must provide valid and accurate payment information. You confirm that you are the authorized user of the payment method provided.

We reserve the right to limit the quantity of products that may be purchased or shipped to a particular customer or address.

We may also conduct appropriate payment verification and anti-fraud checks when necessary to authenticate transactions and protect our customers and business.

3. Payment

Payment may be made using the payment methods displayed and made available on our website.

Payment may be processed in accordance with the terms and procedures of the applicable payment provider. All payment methods are subject to validation and authorization by the relevant payment provider or financial institution.

If a payment provider or card issuer declines or does not authorize a payment, Herschel Indonesia will not be responsible for delays or non-delivery resulting from the payment authorization process.

You confirm that you are the owner or an authorized user of the payment method used for your purchase.

4. Product Information and Colors

We make reasonable efforts to ensure that product descriptions, images, and other information displayed on our website are accurate and complete.

However, the appearance of product colors may vary depending on your device, monitor, or display settings. Therefore, we cannot guarantee that the color displayed on your device will exactly match the actual product.

5. Intellectual Property

All content available on the Herschel Indonesia website, including but not limited to trademarks, logos, designs, photographs, graphics, text, videos, audio, software, and website code, is protected by applicable intellectual property laws and regulations.

You may access and use website content only for your personal, non-commercial use and as expressly permitted by Herschel Indonesia or the applicable rights holder.

You may not reproduce, redistribute, modify, publish, or otherwise use our content without prior written authorization, except where permitted by applicable law.

6. Website Content

Herschel Indonesia makes reasonable efforts to provide accurate and up-to-date information on the website. However, we do not guarantee that all website content will always be completely accurate, complete, error-free, or continuously available.

We also do not guarantee that the website or its server will always be free from technical issues, viruses, or other harmful components.

Users are responsible for maintaining appropriate security and protection on the devices they use to access the website.

7. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, protect, and disclose customer information.

By using our website, you acknowledge and agree to the applicable provisions of our Privacy Policy.

8. Contact Us

For questions, concerns, or assistance regarding our website, products, orders, or these Terms of Service, please contact:

Herschel Indonesia
Email: shop@herschel.co.id